Destination Services
service solutions
Life Relocation's comprehensive range of destination services can be tailored to support every need, whether you are moving a small workforce on a tight budget, or an international organisation increasing your capacity and attempting to attract the right candidates, through to an individual or family making a life changing move.
Life Relocation's consultants can guide you through our services and align the right program that fits your requirements.
Our range of services include:
Needs Analysis Consultation Briefing
We will contact your transferee to undertake a relocation needs analysis and pre-arrival briefing:
- brief the transferee on the relocation program and service details
- undertake a lifestyle, education and housing needs analysis
- provide information about the host location
- determine strategies for a successful relocation
- provide general advice, guidance and assistance on all aspects of relocating.
Orientation and Familiarisation tours
Life Relocation recommends to corporations that, to minimise potentially costly problems in the future, a short visit should be organised for the family to experience their new city prior to making the final commitment to relocate.
The Orientation provides first-hand insight into the culture, suburbs and schools that would be offered by the new home. It provides a forum for any final issues to be resolved and anxieties minimised.
The orientation or familiarsation tour provides an opportunity to point out all the positive aspects of the city, and to foster enthusiasm for the relocation. This can be a general familiarisation of the city or a focused search of particular suburbs.
Home Search Services
Finding a home is often the most difficult and time-consuming challenge – and the cost of temporary accommodation can grow alarmingly if suitable housing cannot be found quickly. Life Relocation can help save unnecessary expense and stress, providing services based on each client’s specific requirements and budget.
The service is typically offered in daily units, although half days can be arranged. We supply a detailed itinerary, including addresses, map references, times and descriptions.
This detailed Life Relocation service facilitates the search and selection of rental housing, including the formalities of securing the selected property. We arrange viewing appointments and provide an efficient schedule for house viewings. To further minimise stress we accompany our clients to each property to be viewed and provide well-considered on-site advice. When a property is found, we can provide the following services:
- Assistance with lease applications
- negotiation of lease rates and conditions
- review of lease and provide an explanation on clauses, if required
- Connection of utilities
Life Relocation provides a comprehensive program for those who elect to purchase a home in the new location that can include any of the following elements:
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needs analysis & briefing
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provide market statistics & area information
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identify suitable properties & provide short-list
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accompanied viewing of properties
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introduction to real estate agents
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attend & bid at auction
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negotiate sale price & facilitate purchase
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arrange inspections – building/pest
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supervision of documentation
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supervision of settlement process
Settling In Services
Life Relocation have a wide range of services available to assigness upon their arrival into the new location. The settling-in services include with:
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assistance with rental property conditional report
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opening bank accounts & obtaining credit cards
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car finance arrangements
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general motor and household insurance
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tax file number applications
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health & medical insurance
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local community information – doctors, dentists, amenities
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introduction to network groups, sporting associations & special interests clubs
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partner/family support
Rental Property Preparation
Life Relocation can ensure that the rental property is ready for occupancy. Our range of services includes:
School and Education Support
Life Relocation’s Educational Consultant ensures that families are reassured that their children’s educational opportunities are meticulously cared for.
Prior to arrival in the city, advice is provided on Australian education systems, schooling alternatives and enrolment procedures. Where required our consultant can assist by narrowing the alternatives of schools and can provide detailed school information for review.
After arrival, we can arrange appointments with potential schools, help secure places and provide support in making a final selection.
Childcare Services
Life Relocation ensures that families can access their preferred style of childcare. Families are assisted to locate the most suitable local childcare facilities to meet their needs, whether it is a Day Care Centre, a Nanny or occasional care.
Partner Career Assistance
It spells danger for the success of the relocation if partners or spouses feel that their career aspirations are being ignored. Through specialist Career Assistance Programs delivered by our Career Transition Service Provider, Life Relocation can provide partners with the support they require to re-establish their career.
Home Sale Support
Departing employees electing to sell their primary residence upon relocating and are not present in their home location to manage the sale of their property are supported by Life Relocation to assist in preparing and presenting the home for sale:
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coordinate professional cleaning of the property
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arrange gardening and external aesthetics
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assist with furniture arrangements and rental furniture if required
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prepare home for inspections (flowers, additional cleaning, etc)
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provide access to agents on open home days, if required
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provide update reports from agents of buyer interest & comments
Housing Differential Reports
These reports provides current housing market statistics and differentials between comparative areas in the home and host locations, taking into account demographics, geography, distance from city/workplace, cultural mix etc. This enables accurate assessment of rental or purchase differentials and allowances to be paid to the transferee.
All calculations are supported by national real estate data. The reports are available for rental to rental, rental to purchase or purchase to purchase situations.
Departure Management Services
Life Relocation manage your lease termination, recovery of bonds/deposits, utilities disconnection, return of hired furniture, packing and removal of furniture to your home country or state, and even down to cancellation of memberships.
Repatriation Program
This program is designed to assist those employee’s who are returning to their home countries following an assignment in Australia, or Australian's who repatriating back into Australia:
The basic program can consist of the following:
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lease termination
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organise full cleaning service prior to final inspection
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recovery of bonds or deposits
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mail re-direction organised
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membership cancellation
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removals management
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utility disconnection
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temporary accommodation coordination (host country)
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travel and airport arrangements
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taxation briefing
Cross Cultural Briefings
Life Relocation professionals recognise that staff productivity and retention are significantly affected by the success or otherwise of a major relocation.
To ensure a smooth transition into the new city and to minimise stress we can provide cultural and local knowledge briefings to employees and their families. This strategy provides a forum for questions to be asked and anxieties to be addressed. This can be offered on a one-to-one basis or presented to a group.
Our programs are tailored to individual requirements and to provide participants with an understanding of:
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concepts of cultural differences
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cross-cultural communication strategies
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business & social integration in the new location
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culture shock
On-line information Centre
Life Relocation support the transferees by providing a comprehensive web based information service. The invaluable resource for transferees and their families enable information to be obtained prior to and after relocation in such areas as:
- General Information on your Destination City
- Money and Finance
- Travel and Transport: information on tollways, drivers licence, motor vehicle insurance and taxis
- Services and Utilities: electricity, gas and telecommunications
- Property: temporary accommodation, housing styles and information on purchasing or renting a home
- Health and Medical: Public and Private health scheme, doctors and specialists, emergency care and maternity
- Children and Education
- Lifestyle: Sport, dining, shopping, places of worship and security
Relocation Tracking System
All transferees will also be able to have access to their unique file via our state of the art web-based system to enable them to update their information, track their move and manage any changes to requirements.
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